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Policies

PRIVACY POLICY

Our privacy policy keeps your email safe and secure. Your details are stored on a secure private server. We will never rent, sell, give away or divulge your email information to anyone.

SECURITY OF YOUR ACCOUNT DETAILS

All credit card, charge card and debit bank account information from our customers is stored by Eway, a trusted global online payment provider with connections to all of Australia’s major banks. The system is protected behind two forms of encryption and the secure database is independently audited each and every year.

TERMS & CONDITIONS OF SITE USAGE

If you browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy and site security, govern Click Campaign’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term Click Campaigns’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 5 Warwick Rd Greensborough Victoria, Australia, 3088. Our ABN is 72136903940 and our certificate of registration of business name is B1990679Z.

The term ‘you’ refers to the user or viewer of our website. The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use by third parties: [insert list of information].
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of Victoria, Australia.

REFUNDS

TERMS OF OUR SMART PHONE APPLICATION “30 DAY, UNCONDITIONAL MONEY BACK GUARANTEE”

You may cancel your order anytime within the first 30 days and receive a 100% refund of any monies paid. Cancellations requests must be made in writing and sent to cancellations(at)clickcampaigns.com.au. Please note, this is the only cancellation notification method that is valid. You cannot cancel via the phone, but you may call us to verify that your cancellation request has been received.

TERMS OF OUR SMART PHONE APPLICATION “6 MONTH MONEY BACK GUARANTEE” FOR RESTAURANTS

If you buy a smart phone application and follow the steps outlined in our marketing plan for 6 months, at the end of that time, if you’re not satisfied that your business is on track to grow revenues far in excess of the cost of acquisition and running costs of our system, notify us by email at cancellations(at)clickcampaigns.com.au and we will give you a full refund of your set up costs*.

Simply use our application for a period of 6 months and follow the step-by-step instructions supplied in our marketing plan, and if you’re not delighted with the growth you’ve seen in your business after that time, we will refund your development set up costs* in full, and release you from your hosting contract. That way the risk of your investment is on us, which means you can’t lose!

Cancellations requests must be made in writing and sent to cancellations(at)clickcampaigns.com.au. This is the only notification method that is valid. You cannot cancel via the phone, but you may call to verify that your cancellation request has been received.

*Please note the ‘set up cost’ refers to the cost of purchasing your application as noted in your invoice. Monthly hosting and the one off fee charged for submitting your application to Apple and Google are not refundable under the terms of our 6 Month Money Back Guarantee.

SMART PHONE APP DELIVERY

Getting Your Smart Phone App ready for delivery is a  9 step process
1. Place the order and pay the set up costs and sign the hosting agreement
2 If you have a website supply your web address. If not, provide us with any artwork, logo’s, photo’s, contact details or copy you’d like included in your apps artwork
3. When these items are received we will have the first draft of your application ready within 7-10 business days.
4. You can then review screen shots of application that we will provide and sign off on the pages
5. If reviews are required for sign off we expect to have those pack to you within 7 business days
6. Steps 4 and 5 repeat after any review. Please note sold at less than retail include a limit of 2 reviews & any additional reviews will incur a fee.
7. Once you have signed off on the application we will submit it to Google Android Marketplace and the Apple on your behalf.
8. Approvals from Google are within 2-3 days, approvals from Apple may take up to 2 weeks, possibly more if they reject the app the first time it is submitted.
9. As soon as the app is approved by Google and Apple it will be available for download via their respective networks.
Google Android Store   Apple iPhone Apps

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